Cloud-based Knowledge Base Can Improve your Customer Experience

Customer support is a key selling point for many businesses around the globe. It is one of the best ways to ensure that the customer is going to come back to your business once again in the future.

Various companies take different approaches to provide outstanding customer support. Some prefer emails, whereas others still rely on telephone technology.

Platform Compatibility

• This is one of the most important aspects nowadays, as people use a variety of different operating systems and devices to access the online world. A cloud-based knowledge base is very useful as it is compatible with all of them.

• All this means that no matter if your customer is coming from an Android, iOS or Windows operating system, the platform is going to be easily accessible.

Read more about Cloud-based Knowledge Base Can Improve your Customer Experience visit Findnerd.

How to add Google Map to your website

Today, most web developers prefer embedding a Google Map on their website. This adds to the convenience of customers. If they like the product or services, they may wish to contact the person personally, or even visit them. Google Map would help the customers to locate the provider faster and accurately.

Embedding a map, the interface becomes visually richer and users get engaged better.

Putting up a Google Map on website has become very easy, even for a beginner! The maps can also be easily customized. This all has been made easy by the new Google API.

The Google Maps JavaScript API is a very powerful and popular API.

Read more about How to add Google Map to your website visit Findnerd.